Calling In Sick At Walmart? Everything You Need to Know - (2023)

Getting sick is always a bummer, but it can be especially inconvenient when you have to deal with calling out of work. If you’re reading this article, then we’re guessing you’re probably a Walmart employee trying to figure out how to report a sick day. If that’s the case, keep reading! We have all the answers you need so that you can get back to focusing on resting and getting well.

Calling In Sick At Walmart? Everything You Need to Know - (1)


  • 1 How Soon Do You Have To Call In Sick?
  • 2 How Many Times Can You Call In Sick?
  • 3 What Happens If You Don’t Call In Sick?
  • 4 Does Walmart Offer Leaves During Prolonged Sickness?
  • 5 How To Call In Sick At Walmart?
  • 6 Tips For Calling In Sick At Walmart
  • 7 FAQs
  • 8 Conclusion

How Soon Do You Have To Call In Sick?

Though there is no formal rule, Walmart employees are advised to call in sick at least 3 hours before the beginning of their shift. If you’d like to plan ahead, you can call in as early as 24 hours in advance.


If you do not report your absence in time, you will be categorized as a “no call, no show,” which comes with consequences which we will explain further down.

To call in sick as a Walmart employee, call 1-800-775-5944 and choose “report an absence” when prompted. To report your absence, you will need to provide your WIN (Walmart Identification Number), birthdate, as well as your Walmart’s store number.

How Many Times Can You Call In Sick?

Each time you call in sick, you receive 1 penalty point against your attendance. Once you have received 5 penalty points, you face the risk of termination. However, penalty points drop off after six months of when they’re received.

In other words, you can theoretically get away with calling in sick four times every six months. However, keep in mind that at 4 penalty points, you are ineligible to receive raises. This also means that you cannot risk receiving penalty points for any other reason.

It’s also important to note that attendance penalty points are double on holidays, so if you call out on Labor Day, Memorial Day, or any other major holiday, you will receive 2 penalty points instead of 1.

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If you have been working at Walmart for longer than 90 days and have accrued PTO (paid time off), you can use this towards your sick days to receive pay for these absences.

What Happens If You Don’t Call In Sick?

If you do not call in to report your absence and you also do not show up for your shift, you will be considered a “no call, no show.” When this happens, you will receive 2 attendance “points” or penalty points that work against you. Once you have received 5 penalty points, Walmart has grounds to fire you. At 4 points, you become ineligible for your annual raise.

The good news is that penalty points expire after six months.

Does Walmart Offer Leaves During Prolonged Sickness?

If you are dealing with a prolonged illness or medical condition, you can always request a leave of absence as a Walmart employee.

To file for a leave of absence from Walmart, log into your mySedgwick account and follow the prompts to request a leave of absence or LOA. Your request will be reviewed by Sedgwick, and you will need to wait for it to be approved before your leave is confirmed. If your LOA is approved, you may be eligible for Walmart’s Paid Family Leave. Walmart offers up to 12 weeks of paid leave for eligible employees.


Leave requests should be submitted at least 30 days in advance whenever possible. If you are not able to give that much notice, you can still request your leave at any time.

How To Call In Sick At Walmart?

To call in sick as a Walmart employee, simply follow these steps:

  • Call 1-800-775-5944 and select “report an absence” from the options given
  • When prompted, provide your WIN, birthdate, and store number
  • When your absence is approved, you will receive a confirmation number
  • Write down your confirmation number using a pen and paper
  • As a courtesy to your coworkers, call the Walmart store where you work to let them know you will be unable to show up for your shift (do this at least three hours before your shift begins)

If you have a WalmartOne account set up, you can also use the app or website to report your absence instead of calling over the phone. This is additionally helpful because you can report absences at any time of the day or night.

What You Need Before Calling In Sick

To call in sick at Walmart, you will need the following:

  • Your Walmart Identification Number (WIN)
  • Your birthdate
  • Your Walmart store location number

How To Call In Sick At Walmart Out-Of-Hours

You can call in sick to Walmart any time, regardless of the time of day.


To do so, simply log into your WalmartOne account through the website or app and click “report an absence.”

Tips For Calling In Sick At Walmart

Here are some tips to follow any time you’re calling in sick at Walmart:

  • Report your absence at least three hours in advance
  • Always your report your absences over the phone at 1-800-775-5944 or through the WalmartOne app (even if you call your store directly, you must still report your absence to Walmart corporate)
  • If you do not receive a confirmation number, assume that your absence was not properly reported and try again (your confirmation number is your record that proves that you reported your absence correctly)
  • Even though you don’t have to, it’s very thoughtful to call your store directly to let them know that you will be unable to arrive for your shift


Can you call in sick using the Walmart app?

Yes. Using the WalmartOne app, you can report an absence such as a sick day.

Can you use PTO to call in sick at Walmart?

Yes. If you have accrued PTO, you can use this to receive paid sick leave.

Will you get in trouble for missing a day of work at Walmart?

Not necessarily. If you notify Walmart of your absence, then you shouldn’t have to worry about getting in trouble. However, if you are a “no call, no show,” then you will receive penalty points and there is also a chance you will face further consequences when you return to work.

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What is a WIN?

Walmart Identification Number. A WIN is used to identify a Walmart employee for things like sick leave, benefits, etc.


Calling in sick to Walmart is made fairly easy due to Walmart’s automated telephone and app-based sick leave reporting systems. All you have to do is call the designated number or log into your WalmartOne app any time you need to report an absence. Make sure to do this at least three hours in advance of your shift to avoid being considered a “no call, no show.”

Any time you call in sick, you will receive at least one penalty point. If you do not properly report your absence, you will receive two penalty points. Once you receive five penalty points, you can be fired. However, as long as you stick to the policy and don’t overdo it on sick days, you shouldn’t face any major consequences for calling out sick from Walmart.


What is the correct procedure for calling in sick at Walmart? ›

If you're employed at Walmart, the process of calling in sick is actually pretty straightforward. Walmart employees should call in sick 3 hours in advance. They need to provide their birthdate, store number, and WIN by calling 1-800-775-5944 (Walmart call-out number).

How do I use my sick time at Walmart? ›

First, tell your manager or supervisor as soon as possible. Then just request your time off through the Global Time & Attendance Portal (GTAP). The system does the rest, depending on the reason you select. If you choose “sick/other” it'll use protected PTO first.

How many points is calling in sick at Walmart? ›

Calling out is 1 point. Calling out on key dates (typically right before, during, and after major holidays) is 2 points. You're allowed 5 in a six month period. After 6 months to the day from an occurrence, that occurrence disappears.

How many call outs are allowed at Walmart? ›

Walmart officially allows five occurrences per six months for their employees. However, some current and former Walmart employees have stated to have had more than five absences during a six-month timeframe and still retained their jobs.

What do you need to say when calling in sick? ›

In no more than one or two sentences, let them know that you're too unwell to come to work, touching only briefly on what illness or condition you're suffering from. Avoid overdramatised language at all costs, as it'll only cast doubt on the authenticity of what you're saying.

How many hours before your shift Should you call in sick? ›

Anytime you need to call out you should give your supervisor as much notice as possible before your shift begins, when possible you should contact your employer at least 2 hours before your shift so that they can plan and prepare for your absence.

How does Walmart know you're sick? ›

To call in sick as a Walmart employee, call 1-800-775-5944 and choose “report an absence” when prompted.

What is the 9 minute rule at Walmart? ›

To completely excuse a Full Occurrence: Enough protected PTO is used to reduce the total unprotected time down to 9 minutes or less of the scheduled shift (minus the usual lunch period).

Does Walmart accept sick notes? ›

No, but they do no matter what unless you have a leave of absence through the company. It would count against you.

Do you get 2 points for calling in at Walmart? ›

Workers are tagged with 1 point if they call in and don't show up as scheduled between Thursday through Sunday. Unexpected absences on a holiday or key event dates published quarterly result in a 3-point maximum, according to Walmart corporate spokesman Justin Rushing.

How many points is a Walmart fire? ›

If you get six points, your employment is terminated. Other employment infractions may also earn you points as well. The Walmarts point system works for six-month periods. After a six-month period, you will have a new blank slate of five points.

How many points do you get for calling off? ›

1 point = employee calls out of work. 1 point = employee is late for over half their shift. 2 points = employee is a no call/no show.

Can you leave Walmart on your 15 minute break? ›

Can you skip lunch breaks at Walmart? No. All Walmart breaks are mandatory, including paid 15-minute breaks. Walmart strictly enforces their break policy to cooperate with state labor laws and to cut down on unnecessary overtime for individual employees.

Can you get fired for calling off once? ›

Generally, an employer cannot fire you for calling in sick. If you have experienced a change in your employment after calling in sick or taking a medical leave, it is important to seek advice from an attorney immediately. It is crucial to understand your employment contract and your employment rights.

What is Walmart attendance policy? ›

The Walmart attendance policy is as follows: Associates are expected to report to their scheduled shifts and work their entire shift. If an associate is unable to work their scheduled shift, they are required to call in prior to the start of their shift.

Should I give a reason when calling in sick? ›

Many people prefer to say simply “I am taking the day off sick today” and are reluctant to share any specific health information with their supervisors. Generally, it's more polite to provide at least a general idea of what has happened to you and how long you expect to stay away from work.

Do you need to give a reason when calling in sick? ›

The best thing to do is respectfully and briefly inform your supervisor of why you need to take time off. You don't need to go into detail, legally there are federal limitations to what an employer can ask when you call out sick, unless you're covered by the Americans with Disabilities Act.

Do you need to apologize for calling in sick? ›

It's important to apologize for any inconvenience caused by your absence, as this effectively demonstrates team morale and responsibility. Make sure you end the phone call/email with an appreciative tone and ask if there's anything you can do while you're off.

Can your boss say no if you call in sick? ›

Bosses typically should not deny your request for sick time off, whether they're happy about it or not. Interestingly, however, employers are generally not required to have a policy providing for paid or unpaid time off or sick leave, or to grant such time off or leave when it has been requested.

Why am I scared to call in sick? ›

According to one Winnipeg psychologist, this anxiety to call in sick is likely related to social anxiety. “Many people who experience this may likely also experience other fears of letting people down or confrontation or general fear of negative evaluation,” said director of Clinic Psychology Manitoba Dr.

Why do I feel so guilty calling in sick? ›

Why do we feel guilty about needing time off? "The feeling of guilt we experience in these situations is because we are conditioned as a society to view doing anything to prioritise our own well-being as selfish," suggests Brummell.

Can your boss tell others why you are sick? ›

Unless a manager, supervisor, or human resources employee has a legitimate need to know, it's safe to say that an employer that discloses private medical information to other employees is breaking the law.

Can I clock out 5 minutes early Walmart? ›

What's the earliest I can clock out at Walmart? You are able to clock out nine (9) minutes before your scheduled shift is supposed to end. For example, if you get off at 10pm, you can clock out at 9:51pm.

What's the longest amount time you can take off at Walmart? ›

A full-time hourly associate can carry over up to 80 hours of PTO each year, and a part-time hourly associate can carry over up to 48 hours of PTO. This gives you more flexibility to take a vacation at a time of the year you choose.

How many points is no call no show at Walmart? ›

Each unauthorized absence will result in occurrences/points. If you accumulate five or more occurrences/points in a rolling six-month period, you will be subject to termination. If you no call/no show - 3 pts. How long after four points does Walmart fire you?

Can you be denied a sick note? ›

General rules of the fit note

People can only be given a fit note if their healthcare professional considers their fitness for work is impaired. If someone is fit for work, they will not be given a fit note. Healthcare professionals cannot issue fit notes during the first 7 calendar days of sickness absence.

How do employers verify sick notes? ›

The employee's medical details are protected by FMLA and HIPAA laws. Employers may not request information about their medical conditions or copies of medical records. However, an employer can ask for certifications of the condition and call the doctor to confirm the information on the doctor's note.

What is the easiest way to get a sick note? ›

You can get a fit note from a doctor, nurse, occupational therapist, pharmacist or physiotherapist. The healthcare professional treating you can also issue a fit note based on a written report from another healthcare professional. For example: a hospital discharge summary or hospital letter.

What happens if I forget to clock out at Walmart? ›

If employees forget to clock out, the system will continue to record their hours starting from the time they originally clocked in. When the employee attempts to clock in for their next shift, the employee will need to clock out first before they clock in.

How many hours can I miss and get half a point Walmart? ›

If you're late for work by 15 minutes to two hours, you'll get half a point added to your record. Anything beyond two hours means you'll get one point, and if you miss your shift, that's two points added. Once you reach five points, you could be terminated from your job.

Can I use PTO if I call out Walmart? ›

If you call in sick, you can use your PTO time. That means if you are sick for one day, you can still be paid for the time you were scheduled to work. If you are hourly, the days you take off for “sick” time may still count as occurrences in the attendance policy.

What is an excused absence at Walmart? ›

An excused absence is time away from work that has been approved by an employee's supervisor or manager. Excused absences include absences for reasons like vacations, which are scheduled in advance. They also include some unscheduled absences, such as in the event of an illness or unexpected emergency.

How do points go away at Walmart? ›

Attendance points are cleared in a rolling 6 month period. We have a new system now that depends on your hours you worked in a month will equal to a point or half a month in a month.

Do Walmart employee points expire? ›

As a part time employee you are only allowed 3 points, one for each absence. Too many points results in termination, though the points expire on the 6 month mark since receiving that point.

How many breaks in a 5 hour shift Walmart? ›

You'll get 2 15 minute breaks for a 5 hour shift. I believe your shift has to be more than 5 1/2 hours to get a lunch, but Walmart doesn't schedule 5 1/2 hour shifts because of it.

How many breaks do you get in a 8 hour shift at Walmart? ›

For a 4–5 hour shift you get one paid 15 minute break. For a 5 hour and 15 minute shift to a 6 hour and 45 minute shift you get a paid 15 and unpaid half hour. For 7+ hours it's the two paid 15 minute breaks and the unpaid hour.

Can you take a two hour lunch at Walmart? ›

No you can take a 30 minute lunch break and two 15 minute break throughout the day.

What is considered calling in sick too much? ›

If an employee has used 90% or more of the sick leave he/she has accrued since being hired, there may be a problem of excessive absenteeism. In reviewing this factor, you will want to consider any major illness, injury, or maternity/paternity (parental) leave that may have caused the high usage.

What is your boss not allowed to do? ›

There are a few things your boss can't legally do in the state of California. Employees are protected from unfair behavior in the workplace, including discrimination, harassment, wrongful termination, and withholding or failing to pay salaries or wages.

Can you leave work if you throw up? ›

You should stay home until at least 24 hours after your fever is gone. If you're feeling especially nauseous or are vomiting, try to go home and rest as well. You're typically the most infectious when you're feeling severe symptoms, so it's best to keep these illnesses from reaching others.

Can I get points for calling in sick? ›

Under both State and federal law attendance policies must exclude protected absences, such as sick leave or disability-based leave, from counting towards any employee discipline.

How do I know how many absence points I have at Walmart? ›

To find out how many absences or points you've accrued, call the Walmart Disability and Leave Service Center at (800) 492-5678 at any time.

Do you need proof to call in sick? ›

Laws allow your employer to ask why you are taking a sick day, as well as the general details of your illness. He or she may ask you to produce a doctor's note, particularly if you are taking more than one day of sick leave.

Can you call in sick without proof? ›

Your employer may require you to provide proof of your illness, such as a doctor's note. If your manager asks why you're sick and if everything's OK, you can simply say, “I'd rather not discuss it" and if they continue to ask, say "It's personal."

How do you check your points on Walmart? ›

You may find all the information about leave of absence under My Time. To find out how many absences or points you've accrued, call the Walmart Disability and Leave Service Center at (800) 492-5678 at any time.

Is no call no show fired or quit? ›

After a number of no calls/no shows, many employers will consider the job abandoned. To address this, employers often include job abandonment guidelines in their attendance policies.

How serious is a no call no show? ›

When an employee fails to report for work without prior notice ("no call/no show"), it can leave you scrambling to find a replacement. After a number of no calls/no shows, many employers will consider the job abandoned.

Can a no call no show get me fired? ›

An employer can fire a no call no show employee. But you shouldn't do so before finding out the actual reason behind that violation. Also, employees are entitled to sick leave, Family Medical Leave Act (FMLA) leave, or American with Disabilities Act (ADA) leave.


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